One Loose Balloon Can Really Rain On Your Car Parade

Metallic balloons can cause power outages, fires if they contact electrical equipment

To see a video of what could happen when metallic balloons come in contact with electrical wires, click here: www.youtube.com/watch?v=jxgGYDccsQ4

June and July are filled with occasions to celebrate, including graduations, birthdays and Father’s Day. And while these celebrations have evolved into car parades and other events to maintain safe social distancing, one thing remains the same: Metallic party balloons can start fires and cause power outages if they drift into overhead electrical wires and equipment.

“The safety of our customers and employees is PSEG Long Island’s top priority,” said John O’Connell, PSEG Long Island’s vice president of Transmission and Distribution Operations. “Mylar balloons add extra festivity to our celebrations, but when released, they do present a threat to our electrical system and the safety of those nearby. We all need reasons to celebrate these days, so let’s spread the word and make sure we don’t let a stray balloon get in the way of that.”

The distinctive metallic coating on Mylar balloons conducts electricity. Because of this, when a Mylar balloon is exposed to a power line, it can cause a short circuit. This short circuit can lead to power outages, fires and possible injuries.

Safety is always PSEG Long Island’s top priority. To reduce the risk of outages and injuries, customers should keep the following safety tips in mind:

Mylar balloons and other decorations should be kept away from overhead power lines and equipment.

Make sure balloons are secured to a weight that is heavy enough to prevent them from floating away. Keep balloons tethered and attached to the weights at all times.

Always properly dispose of Mylar balloons by safely puncturing the balloon in several places to release the helium that otherwise could cause the balloon to float away.

NEVER touch a power line. Do not attempt to retrieve a balloon, toy or other type of debris that is entangled in an overhead power line. Call PSEG Long Island to report the problem at 1-800-490-0075 so our crews can remove the item safely.

Prepared for the Windy Weather

PSEG Long Island has social distancing plans in place to work safely and provide excellent service

PSEG Long Island is prepared for the windy, stormy conditions forecasted for the service area today and into early Friday. Strong winds are expected today with peak gusts up to 50 mph possible through the evening into Friday morning, along with the chance of heavy rain and thunderstorms. The gusty winds may cause tree limbs to break and pull down wires, causing outages.

“April has been a busy month for our crews, and we are once again ready with a full complement of personnel to respond safely and as quickly as possible to any service interruptions experienced by our customers as a result of this weather system,” said John O’Connell, PSEG Long Island’s vice president of Transmission and Distribution Operations.

“During the COVID-19 pandemic, PSEG Long Island remains committed to providing safe, reliable electric service, strong storm response and excellent customer service,” O’Connell said. “We have adapted our storm procedures to follow public health best practices and accommodate for other potential industrywide changes. As our personnel operate under these unusual circumstances to safely restore power as quickly as possible, we thank our customers for their patience and understanding.”

The safety of PSEG Long Island’s customers and employees is the company’s top priority. We ask that customers remain in their homes while crews are working nearby. If customers must speak with our crews, we ask that they practice responsible “social distancing” and remain at least 6 feet away to ensure the health of everyone involved. For more information about how PSEG Long Island continues to live up to its commitments during the pandemic, please visit www.psegliny.com/covid19.

Stay connected:
– Download the new PSEG Long Island mobile app to report an outages and receive information on restoration times, crew locations and more.

– To report and receive status updates via text, text OUT to PSEGLI (773454) or visit us online at www.psegliny.com/outages

– To report an outage or downed wire call PSEG Long Island’s 24-hour Electric Service number: 800-490-0075 or use our web chat feature at www.psegliny.com

-Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after the storm

-Visit PSEG Long Island’s outage information across Long Island and the Rockaways online at https://mypowermap.psegliny.com

Storm Warning issued April 13 at 6:21AM EDT until April 13 at 6:00PM EDT

DESCRIPTION: …STORM WARNING REMAINS IN EFFECT UNTIL 6 PM EDT THIS EVENING…

WHAT…South winds 30 to 40 kt with gusts up to 60 kt. Seas 13 to 18 ft on the ocean, 5 to 7 ft on the western Long Island Sound, and 4 to 7 ft in NY Harbor.

WHERE…New York Harbor, Long Island Sound West of New Haven CT/Port Jefferson NY, Sandy Hook NJ to Fire Island Inlet NY out 20 nm and South Shore Bays from Jones Inlet through Shinnecock Bay.

WHEN…Until 6 PM EDT this evening.

IMPACTS…Very strong winds will cause hazardous seas which could capsize or damage vessels and reduce visibility.

INSTRUCTIONS: Mariners should remain in port, alter course, and/or secure the
vessel for severe conditions.

Issued By: NWS New York City – Upton (Long Island and New York City)

Coronavirus Health Emergency Update

With the continued issues and concerns associated with Coronavirus (COVID-19), beReadyLI is committed to relaying important health safety information as it relates to COVID-19.

Please remember: Public health experts have been clear that the great majority of those who contract coronavirus will recover without difficulty, and that we can protect ourselves and our families by following common-sense public health guidelines.

Resources & Information

UNITED TOGETHER www.unitedwayli.org/unitedtogetherfund

Over the past 10 weeks, United Way has responded to the needs of Long Islanders experiencing unparalleled hardship.  With our safety net of community partners, we have provided assistance to over 6,000 people.  Families, individuals, young mothers with newborns and healthcare responders have received financial support.

As we transition to a long-term recovery plan, we will remain active in helping to lift our region’s economy.  We will pay especially close attention to those individuals and families that are most vulnerable and at risk.

United Way will continue to fight for the health, education and financial stability for every person in every community.

Be well and stay safe…We’re All in this Together.

211 Long Island
United Way’s 211 information helpline is available 24 hours, 7 days a week to provide referrals to available local services should you continue to need assistance. All calls are confidential and service is available in multiple languages. Dial 2-1-1, or outside of Nassau and Suffolk Counties 1-888-774-7633 or visit 211longisland.org.

State Health Department WebsiteNY.Gov/Coronavirus – Provides Coronavirus Updates for New Yorkers and Guidance for Healthcare Providers

Center for Disease Control (CDC)www.cdc.gov/coronavirus

FamilyWize Prescriptions Savings – www.unitedwayli.org/familywiz
Individuals should continue to adhere to their prescribed medications. When calling in to get a script filled or refilled, ask your pharmacy to apply the FamilyWize discount – simply provide them with the following information:

BIN: 610194
Card ID: FW100
Group ID: FW100
PCN: FW

FamilyWize does not require registration so there is no need to physically show a card.
Note that CVS and Walgreens are providing free delivery of prescription medications.
Prefer to keep a FamilyWize Prescription Savings Card in you wallet? Download your card here.

Personal Hygiene and Social Distancing Protocols
– Maintain good hand hygiene by frequently and thoroughly washing with soap and water
– Cover your nose and mouth with a tissue when coughing and sneezing. If tissues are unavailable, cough or sneeze into your upper sleeve…NOT your hands
– Avoid shaking hands, hugging or greeting with a kiss
– Wipe surface areas often with disinfectant
– Avoid contact with people who are sick
– If you, a family member or other member of your household gets sick – please see a doctor if symptoms are flu-like
– Be familiar with the attached COVID-19 Fact Sheet provided by the Center for Disease Control

If you think you are symptomatic
DO NOT GO TO THE EMERGENCY ROOM. Call your healthcare provider, tell them about your condition, and await further instructions before going to a healthcare facility. This will allow for time for the appropriate precautions to be taken.

 

PSEG Long Island Continues to Raise Awareness of Utility Scams During National Consumer Protection Week

PSEG Long Island this week joins Utilities United Against Scams (UUAS) to recognize National Consumer Protection Week and to educate customers on how they avoid falling victim to imposter utility scams.

“PSEG Long Island is dedicated to the safety and security of our customers, during National Consumer Protection Week and all year long,” said Rick Walden, PSEG Long Island’s vice president of Customer Services. “We work closely with local law enforcement to keep them informed about scammers’ latest tactics, and we share this information with customers via social media, press releases, and community presentations. We are also proud to be a member of Utilities United Against Scams, sharing our insights about scammers so that larger trends can be tracked and innocent people can be warned.”

As a member of UUAS—a consortium of 146 U.S. and Canadian electric, water, and natural gas utilities and their respective trade associations—PSEG Long Island works across the industry with regulators, law enforcement, and telecommunications partners to stop scams targeting utility customers.

UUAS and its member companies continue to create awareness of common and new scam tactics and, to date, have helped to cease operations of more than 6,000 toll-free numbers used against utility customers by scammers.

“Scammers can rob customers of their hard-earned money and, in a worst-case scenario, leave them struggling to make ends meet for their household or small business,” said UUAS Executive Director Monica Martinez. “UUAS helps utility companies educate their customers so they don’t fall victim to fraud and scams. We work to shut down fraudulent toll-free numbers, highlight common scam tactics, and provide resources to customers to help them better protect themselves from scammers who steal their money and their peace of mind.”

Signs of Potential Scam Activity:
– Threat to disconnect: Scammers may aggressively tell a customer that his or her utility bill is past due and that service will be disconnected if a payment is not made. Typically, the scammer will tell the customer that a disconnection will come within an hour.

– Request for immediate payment via prepaid card: Scammers may instruct a customer to purchase a prepaid card and call a number to make an immediate bill payment to his or her utility company. Once the funds are received from a prepaid card, there is no way to refund or reverse the transaction.

– Fraudulent electronic communications: Scammers may disguise themselves as the utility by sending spam emails with logos, trademarks, website links, and wording to lure the customer into making a false payment or providing personal information.

How Customers Can Protect Themselves:
– Customers should never purchase a prepaid card to avoid service disconnection or shutoff. PSEG Long Island does not accept prepaid cards as payment, and utility companies always offer a variety of ways to pay a bill, including online, phone, automatic bank draft, mail, or in-person payments.

– If someone threatens immediate disconnection or shutoff of service, customers should hang up the phone, delete the email, or shut the door. Customers with delinquent accounts receive an advance disconnection notification, typically by mail and included with their regular monthly bill. Companies never send a single notification within one hour of service disconnection.

– If customers suspect a scammer, they should double check by calling their utility company at the number on their monthly bill or the company’s website, not the phone number the scammer provides. If customers ever feel that they are in physical danger, they should call 9-1-1.

Customers who suspect that they have been victims of fraud or who feel threatened during contact with a scammer should contact their local utility company or law enforcement authorities. The Federal Trade Commission’s website also provides additional information about protecting personal information and other information regarding impostor scams.

Visit www.psegliny.com/scam for more information about how PSEG Long Island’s customers can protect themselves against the most common scams in the area.

Visit www.utilitiesunited.org for more information and tips on how customers can protect themselves from impostor utility scams, and follow along with UUAS on Twitter and Facebook.

###

PSEG Long Island Is Ready for the Windy Weather

PSEG Long Island: Storm Update — Feb. 7, 2020 4 p.m. ET
Strong winds and hazardous gusts caused significant damage in Nassau and Suffolk County, bringing down large branches and wires and affecting 13,944 of our 1.1 million customers.
As of 4 p.m., more than 56% of customers affected have been restored.
PSEG Long Island is reporting 7,112 of its customers across Long Island and the Rockaways are currently without service.
The winds have caused the most damage in Nassau County.
Crews are working in dangerous conditions to assess damage and make repairs. As we continue to assess the damage, restoration times will be refined. Strong winds will continue into tonight, which may cause additional outages.

Crews will work to restore critical facilities and outages affecting the largest numbers of customers first.
PSEG Long Island has additional personnel, including tree and line crews, to repair damage and restore outages. Employees are unable to work in buckets to make repairs if there are high winds.
Our goal, always, is to restore power safely and as quickly as possible. We ask our customers for a fair amount of patience and to know we will be there just as soon as it is safe.

 

PSEG Long Island is prepared for the strong winds forecasted for the service area today. The arriving storm is expected to bring light rain and peak wind gusts as high as 65 mph, which could cause outages.

“We are closely monitoring this weather system and our crews are ready to respond safely and as quickly as possible to any service interruptions,” said John O’Connell, vice president of transmission & distribution at PSEG Long Island. “The gusty winds pose a risk to trees, particularly when the ground is saturated after several days of rain, and falling trees can bring down wires.”

PSEG Long Island has been working nonstop for the past six years to make the electric infrastructure more resilient to extreme weather. From storm hardening upgrades to ongoing enhanced tree maintenance, the company’s proactive work allows the system to better withstand extreme weather.

Stay connected:
Download the new PSEG Long Island mobile app to report an outages and receive information on restoration times, crew locations and more.
To report and receive status updates via text, text OUT to PSEGLI (773454) or visit us online at www.psegliny.com/outages
To report an outage or downed wire call PSEG Long Island’s 24-hour Electric Service number: 800-490-0075.
Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after the storm
Visit PSEG Long Island’s outage information across Long Island and the Rockaways online at https://mypowermap.psegliny.com

Need Help Paying Your Winter Heating Bills?

PSEG Long Island provides financial assistance for customers who qualify

As the weather gets colder and the winter heating season is upon us, PSEG Long Island reminds customers that financial assistance programs are available to households that meet certain income guidelines and other eligibility requirements.

Both federally funded and company-supported programs can help eligible customers offset heating and utility costs. PSEG Long Island also offers free tools that any customer can use to assess and reduce energy consumption.

Registration for the Home Energy Assistance Program (HEAP) is open until March 16, 2020. The federally-funded HEAP assists financially constrained New Yorkers with the cost of heating homes in the winter months. Qualifications for HEAP benefits are based on household income, household size and primary heating source. In addition, beginning Jan. 2, 2020, customers facing heat or heat-related energy emergencies can apply for additional benefits if they qualify.

Another program to help customers who are struggling with heating costs is United Way of Long Island’s Project Warmth, which provides a one-time grant for fuel and/or fuel-related electricity hardships that is paid directly to the fuel vendor and/or utility. The application process for Project Warmth opens on Dec.16. Please contact 2-1-1 Long Island by dialing 2-1-1, or 1-888-774-7633, for Project Warmth inquiries.

PSEG Long Island’s financial assistance programs include the Household Assistance Program and the Residential Energy Affordability Partnership (REAP), which are available year-round. The Household Assistance Program provides a credit on electric bills for customers who receive benefits from a federally funded program such as HEAP, Medicaid, SNAP, TA, SSI or SNA. Customers may be eligible to receive a monthly credit of $20 or more on energy bills.

REAP helps customers who meet certain income guidelines lower energy costs by finding household energy-saving opportunities. A REAP technician conducts a free home energy assessment and provides the customer with ways to reduce energy consumption, such as using LED light bulbs. If the customer is eligible, the technician may also replace inefficient appliances with ENERGY STAR® models, at no cost to the customer.

Additional PSEG Long Island programs that help all customers save money include:
-Home Energy Analyzer – a do-it-yourself online tool that uses a simulation model to validate how energy is used in the home.
-My Energy Profile – an online suite of easy-to-use tools that can help a customer understand energy usage and how to conserve it. With this tool, customers can track energy efficiency efforts over time and see comparisons to similar homes in the area.
-Home Energy Assessment – a free energy efficiency home assessment to all customers, regardless of the heating source.
-Energy Efficiency Rebates – PSEG Long Island offers rebates on products including LED light bulbs, advanced power strips and major appliances such as refrigerators, dryers and heat pump water heaters.

For more information on PSEG Long Island financial assistance programs, visit www.psegliny.com/myaccount/customersupport/financialassistance. For more information on HEAP and federal programs, visit https://otda.ny.gov/programs/heap/#cooling-assistance. For more information on energy and money saving programs and tips, visit www.psegliny.com/efficiency.

 

BeReadyLI Strikes A Chord with WFUV

Listen to United Way of Long Island’s BeReadyLI PSA on WFUv 90.7 FM radio through the end of November.

LISTEN NOW

Special thanks to WFUV Public Media for making this possible.

Wind Storm Updates

PSEG Long Island: Storm Update—Nov. 1, 2019 9 p.m. ET

Working 16-hour shifts, PSEG Long Island crews have made significant progress restoring customers impacted by the potent Halloween wind storm. As of 9 p.m. today, PSEG Long Island has restored service to 97 percent (56,925) of the 59,000 customers affected by the storm.

We expect to restore virtually all of the remaining storm-related jobs overnight. There will be a few tougher jobs that will be resolved by 4 p.m. tomorrow.

As of 9 p.m. PSEG Long Island is reporting approximately 1,900 of its 1.1 million customers across Long Island and the Rockaways are currently without service.

More than 1,200 employees and local contractors are working in shifts, including multiple crews arriving from PSE&G in New Jersey.

Crews worked in hazardous conditions, often repairing extensive damage caused by fallen trees and downed limbs. Click here to view photos of the damage and restoration work.

The online Outage Map continues to update with new outages that are unrelated to the storm. The Outage Map statistics will continue to diverge from the number of customers affected by the storm, which PSEG Long Island tracks separately.

 

PSEG Long Island: Storm Update—Nov. 1, 2019 4 p.m. ET

PSEG Long Island has restored power to 93% of the 59,000 customers affected by the heavy rain, strong winds and hazardous gusts that struck the service area Thursday night and Friday morning.

As of 4 p.m. PSEG Long Island is reporting approximately 3,800 of its 1.1 million customers across Long Island and the Rockaways are currently without service.

We expect the majority of these customers will be restored tonight.

Crews have been working around the clock and will work all night tonight to restore power.  More than 1,200 employees and local contractors are working in shifts, including multiple crews arriving from PSE&G in New Jersey.

We are in the process of removing 384 trees from our wires.

Our goal, always, is to restore power safely and as quickly as possible. We ask our customers for a fair amount of patience and to know we will be there just as soon as it is safe.

 

PSEG Long Island: Storm Update—Nov. 1, 2019 11 a.m. ET

Heavy rain, strong winds and hazardous gusts caused significant damage in Nassau and Suffolk County. The winds brought down large trees, branches and wires affecting more than 58,000 of our 1.1 million customers.

As of 11 a.m., more than 77% of customers affected have been restored.

PSEG Long Island is reporting approximately 12,000 of its 1.1 million customers across Long Island and the Rockaways are currently without service.

We expect the majority of these customers will be restored today

Crews have been working all night in dangerous conditions to assess damage and make repairs.  More than 1,200 employees and local contractors are out in the field right now restoring power. More resources are expected to arrive later today.

We are in the process of removing 384 trees from our wires.

As we continue to assess the damage, restoration times will be refined.  Strong winds will continue today, which may cause additional outages.

Crews will work to restore critical facilities and outages affecting the largest numbers of customers first.

PSEG Long Island has additional personnel, including tree and line crews, to repair damage and restore outages. Employees are unable to work in buckets to make repairs if there are high winds.

Our goal, always, is to restore power safely and as quickly as possible. We ask our customers for a fair amount of patience and to know we will be there just as soon as it is safe.

 

PSEG Long Island: Storm Update—Nov. 1, 2019 5:00 a.m. ET

Heavy rain, strong winds and hazardous gusts caused significant damage in Nassau and Suffolk County. It brought down large trees, branches and wires affecting more than 49,000 of our 1.1 million customers.

As of 4:00 a.m., more than 55% of customers affected have been restored.

PSEG Long Island is reporting 17,368 of its approximately 1.1 million customers across Long Island and the Rockaways are currently without service.

Crews have been working all night in dangerous conditions to assess damage and make repairs.  As we continue to assess the damage, restoration times will be refined.  Strong winds will continue today, which may cause additional outages.

Crews will work to restore critical facilities and outages affecting the largest numbers of customers first.

PSEG Long Island has additional personnel, including tree and line crews, to repair damage and restore outages. Employees are unable to work in buckets to make repairs if there are high winds.

Our goal, always, is to restore power safely and as quickly as possible. We ask our customers for a fair amount of patience and to know we will be there just as soon as it is safe.

 

PSEG Long Island: Storm Update—Oct. 17, 2019 11:45 a.m. ET

Heavy rain, strong winds and hazardous gusts caused significant damage in Nassau and Suffolk County last night, bringing down large trees, branches and wires and affecting more than 57,000 customers.

As of 11 a.m., we have restored 82% of customers affected by the storm.

90% of the outages reported between noon and 11:59 p.m. yesterday have been restored.

72% of the outages reported between midnight and 11 a.m. today have been restored.

The majority of outages will be restored by midnight today, with the remaining customers restored by midnight tomorrow.

We will continue to see additional outages reported due to the high winds today.

Crews have been working all night assessing damages and making repairs.  As we continue to assess the damage, restoration times will be refined.

Crews will work to restore critical facilities and outages affecting the largest numbers of customers first.

PSEG Long Island has additional personnel, including tree and line crews, to repair damage and restore outages.

Electric service crews will continue to work throughout the day to respond to outages safely and as quickly as possible.

Information about PSEG Long Island’s restoration process is available at https://www.psegliny.com/safetyandreliability/stormsafety/afterastorm

Our goal, always, is to restore power as quickly and safely as possible. We ask our customers for a fair amount of patience and to know we will be there just as soon as possible.

 

Stay in touch and stay safe with PSEG Long Island:

Utilize MyAlerts, PSEG Long Island’s text message service. Once registered, report power outages by texting “OUT” to PSEGLI (773454)

To register, have your account number available and text REG to PSEGLI (773454)

To report downed wires or power outages, customers should call PSEG Long Island’s Electric Service line at 1-800-490-0075

Check for updates using our outage map at https://outagemap.psegliny.com/

Like PSEG Long Island on Facebook (www.facebook.com/psegli) and follow us on Twitter (@PSEGLI) for updates. Remember, though, outages cannot be reported through social media.

To prevent carbon monoxide poisoning, do not run any gasoline powered engines, including generators, in a garage or any other enclosed space. Do not use your oven to heat your home.

Rain and Wind Storm: PSEG Long Island is Ready – Update Oct 18

PSEG Long Island: Storm Update—Oct. 18, 2019 4 p.m. ET

As the storm recovery is completed, PSEG Long Island has closed its temporary outreach centers at the Shoprite on Nesconset Highway in Jefferson Station and at Oakwood Park in Huntington Station.

Customer offices are available to customers who need to charge their devices will remain open until 5 p.m., except for Far Rockaway, which closed at 4 p.m.

Within 48 hours, PSEG Long Island restored service to nearly 100 percent of more than 73,000 customers affected by the storm on Wednesday and Thursday. The remaining customers will be restored by midnight.

The online Outage Map continues to update with new outages that are unrelated to the storm. The Outage Map statistics will continue to diverge from the number of customers affected by the storm, which PSEG Long Island tracks separately.

Our crews will continue to work nonstop until all of our customers have power. The company’s goal always is to restore power safely and as quickly as possible. We know being without electricity for any length of time is a hardship and we thank our customers for their patience as we finish working through this extreme damage to restore power.

By the end of the storm restoration, vegetation management personnel and tree trim crews will have removed a total of 1,206 trees and large branches downed by the storm.

PSEG Long Island: Storm Update—Oct. 18, 2019 11 a.m. ET

In less than 48 hours, PSEG Long Island has restored service to 69,966 of the more than 71,000 customers across Long Island and the Rockaways affected by the heavy rain and strong winds. As of 11 a.m., PSEG Long Island is reporting approximately 1,300 of its 1.1 million customers are currently without service.

The online Outage Map continues to update with new outages that are unrelated to the storm. The Outage Map statistics will continue to diverge from the number of customers affected by the storm, which PSEG Long Island tracks separately.

We expect to restore virtually all of the remaining storm-related jobs by 4 p.m. today. There will be a few tougher jobs that will be resolved later this evening.

A significant number of outages scattered across the service area involved damage that was particularly extensive or equipment that was difficult to reach due to location and/or downed trees and debris.

PSEG Long Island workers have removed or are in the process of removing 1,063 downed trees and fallen branches as they repair damaged equipment

Crews have been working nonstop and will continue to work 16-hour shifts to assess damage and make repairs safely and as quickly as possible.

PSEG Long Island has 500 tree-trimming and line personnel on hand today to repair damage and restore outages.

PSEG Long Island is opening outreach centers in two of the hardest-hit areas to allow customers to get water and ice, charge their phones and get more information.

They are expected to open by 1 p.m.

Shoprite, 5145 Nesconset Hwy, Port Jefferson Station

Oakwood Park, Oakwood Road (Next to Stimson Middle School), Huntington Station

All PSEG Long Island customer offices are also available to customers without power who need to charge their devices. These offices are open until 5 p.m. except Far Rockaway, which is open until 4.

Crews restored critical facilities and outages affecting the largest numbers of customers first. They will continue to focus on outages affecting handfuls of customers and individual residences.

Information about PSEG Long Island’s restoration process is available at https://www.psegliny.com/safetyandreliability/stormsafety/afterastorm

PSEG Long Island: Storm Update—Oct. 17, 2019 9 p.m. ET

PSEG Long Island is reporting 3,650 of its approximately 1.1 million customers across Long Island and the Rockaways affected by the heavy rain and strong winds are currently without power.

As of 9 p.m., we have restored 92% of more than 69,000 customers in just over 24 hours. We expect to have 99% of these customers restored by 11:59 p.m. tonight.

We expect to restore the last of the remaining customers affected by the storm by midnight tomorrow.

The damage across the service area was extensive. PSEG Long Island workers are in the process of removing 1,063 downed trees and fallen branches as they repair damaged equipment.

Crews restored critical facilities and outages affecting the largest numbers of customers first. They will continue to focus on outages affecting handfuls of customers and individual residences.

PSEG Long Island has additional personnel, including tree and line crews, to repair damage and restore outages.

Electric service crews will continue to work throughout the night to restore outages safely and as quickly as possible.

Information about PSEG Long Island’s restoration process is available at https://www.psegliny.com/safetyandreliability/stormsafety/afterastorm

Our goal, always, is to restore power as safely and quickly as possible. We ask our customers for a fair amount of patience and to know we will be there just as soon as possible.

PSEG Long Island: Storm Update—Oct. 17, 2019 4 p.m. ET

As of 4 p.m., we have restored 87% of more than 63,000 customers affected by the heavy rain and strong winds from the storm. We expect to have 99% of customers restored by 11:59 p.m. tonight. We expect to restore the remaining customers by midnight tomorrow.

The damage across the service area was extensive. PSEG Long Island workers are in the process of removing 420 downed trees and fallen branches as they repair damaged equipment.

Crews restored critical facilities and outages affecting the largest numbers of customers first. They will continue to focus on outages affecting handfuls of customers and individual residences.

PSEG Long Island has additional personnel, including tree and line crews, to repair damage and restore outages.

Electric service crews will continue to work throughout the night to respond to outages safely and as quickly as possible.

Information about PSEG Long Island’s restoration process is available at https://www.psegliny.com/safetyandreliability/stormsafety/afterastorm

Our goal, always, is to restore power as safely and quickly as possible. We ask our customers for a fair amount of patience and to know we will be there just as soon as possible.

PSEG Long Island: Storm Update—Oct. 17, 2019 8:30 a.m. ET

Heavy rain, strong winds and hazardous gusts caused significant damage in Nassau and Suffolk County. It brought down large trees, branches and wires affecting more than 50,000 customers.

As of 8:00 a.m., more than 38,600 of our 1.1 million customers have been restored.

Crews have been working all night assessing damages and making repairs.  As we continue to assess the damage, restoration times will be refined.  Strong gusty winds will continue today, which may cause additional outages. Crews will work to restore critical facilities and outages affecting the largest numbers of customers first.

PSEG Long Island has additional personnel, including tree and line crews, to repair damage and restore outages. Electric service crews will continue to work throughout the day to respond to outages safely and as quickly as possible.

Information about PSEG Long Island’s restoration process is available at https://www.psegliny.com/safetyandreliability/stormsafety/afterastorm

Our goal, always, is to restore power as quickly and safely as possible. We ask our customers for a fair amount of patience and to know we will be there just as soon as possible.

Oct. 16, 2019

PSEG Long Island is prepared for the heavy rain and strong winds forecasted for the service area later today and into tomorrow. The arriving storm may bring up to 2 inches of rain and wind gusts of over 40 mph, which could cause outages.

“We are closely monitoring the weather and have our crews ready to respond safely and as quickly as possible to any service interruptions,” said John O’Connell, vice president of Transmission & Distribution at PSEG Long Island. “The gusty winds pose a risk to trees, particularly if the ground is saturated with rain, and falling trees can bring down wires.”

PSEG Long Island has been working nonstop for the past five years to make the electric infrastructure more resilient to extreme weather. From storm hardening upgrades to ongoing enhanced tree maintenance, the company’s proactive work allows the system to better withstand extreme weather.

Stay connected:

To report and receive status updates on an outage Text OUT to PSEGLI (773454) or to report an outage online visit psegliny.com.

To report an outage or downed wire call PSEG Long Island’s 24-hour Electric Service number: 800-490-0075.

Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after the storm

Visit PSEG Long Island’s outage map to view outage information across Long Island and the Rockaways at https://outagemap.psegliny.com/