PSEG Long Island: Storm Update

PSEG Long Island: Storm Update—July 3, 2019 12:00 p.m. ET

• As the storm recovery is completed, PSEG Long Island’s temporary outreach centers at PSEG Long Island offices in Brentwood and Greenlawn, and the Mayfair Shopping Center in Commack will begin to close at 12 p.m.
• Customer offices in Brentwood, Greenlawn, Hewlett, Melville and Riverhead are open for business as usual and will remain open until 5 p.m.
• Within 48 hours, PSEG Long Island restored service to nearly 100 percent of its customers affected by Sunday’s sudden storm.
• The online Outage Map continues to update with new outages that are unrelated to the storm. The Outage Map statistics will continue to diverge from the number of customers affected by the storm, which PSEG Long Island tracks separately.
• Our crews will continue to work nonstop until all of our customers have power. The company’s goal always is to restore power safely and as quickly as possible. We know being without electricity for any length of time is a hardship and we thank our customers for their patience as we work through this extreme damage and difficult conditions to restore power.
• PSEG Long Island thanks the 550 crews from PSE&G in New Jersey, National Grid, Con Edison, Central Hudson, Utica, Buffalo, NYSEG and the Long Island contractors who assisted our crews in restoring our customers quickly and safely.
• By the end of the storm restoration, vegetation management personnel and tree trim crews will have removed a total of 850 trees associated with the storm.

PSEG Long Island: Storm Update—July 2, 2019 9:00 p.m. ET

• As of 9:00 p.m., PSEG Long Island has restored service to more than 98 percent (93,672) of the more than 95,000 customers affected in just over 48 hours.
• We expect to have virtually all customers restored by midnight tonight. There will be a few tougher jobs remaining into Wednesday. Be assured, we are working around the clock to restore service safely and as quickly as possible.
• PSEG Long Island is reporting approximately 1,744 of its 1.1 million customers across Long Island and the Rockaways are currently without service.
• The remaining outages are concentrated in neighborhoods where the damage is particularly extensive or the equipment is difficult to reach due to location and/or downed trees and debris.
• Crews have been working nonstop and will continue to work 16-hour shifts to assess damage and make repairs.
• Today, PSEG Long Island employees had personal interactions with more than 2,600 customers and distributed:
• 865 cases of water
• More than 6,000 pounds of dry ice
• Employees reported many positive interactions

“I recognize the extent of damage the storm caused here in Commack was overwhelming. I greatly appreciate all the hard work and hours PSEG Long Island has devoted to my community. Having the cooling center at the Mayfair Shopping Center and providing water, ice and dry ice was very helpful and generous,” said Betty Chan of Daisy Lane in Commack. “My dog, Miko, and I thank you, PSEG Long Island.”

• PSEG Long Island temporary outreach centers will be open again tomorrow, offering information, ice, bottled water and snacks. The centers will open at 9 a.m.
  • Brentwood: PSEG Long Island office – 1650 Islip Ave. (charging available)
  • Greenlawn: PSEG Long Island office – 288 Pulaski Rd.
  • Commack: Mayfair Shopping Center – 84 Jericho Turnpike in Commack. (charging available) – open until 10 p.m. tonight.
• Customer offices in the Brentwood, Hewlett, Melville and Riverhead will be open Wednesday for customers to use as a cooling center or to recharge their mobile devices with their own chargers.
• Storm liaisons have been deployed in the neighborhoods hardest hit by the storm to provide customers with information, water and snacks.
• More than 1,000 tree and line restoration personnel have been deployed to address outages, including 550 additional personnel from PSE&G in New Jersey, National Grid, Con Edison, Central Hudson, Utica, Buffalo, and NYSEG who are assisting with restoration efforts.
• Vegetation management personnel and tree trim crews have removed approximately 700 trees since the storm hit the area on Sunday. Hardest hit areas are in the Towns of Babylon, Huntington, Islip and Smithtown.
• PSEG Long Island is working hard to minimize the inconvenience to people without power. The company’s goal always is to restore power safely and as quickly as possible. We know being without electricity for any length of time is a hardship and we thank our customers for their patience as we work through this extreme damage and difficult conditions to restore power.
• Information about PSEG Long Island’s restoration process is available at https://www.psegliny.com/safetyandreliability/stormsafety/afterastorm

PSEG Long Island: Storm Update—July 2, 2019 4:00 p.m. ET

• PSEG Long Island is reporting 4,573 of its approximately 1.1 million customers across Long Island and the Rockaways are currently without power.
• As of 4 p.m. Tuesday, the utility has restored service to 86,429 customers, which is 95 percent of those affected by the storm.
• Crews continue to make progress amid extensive damage. PSEG Long Island vegetation management personnel and contractors have removed approximately 700 trees since Sunday. The majority of remaining customers are expected to be restored by midnight tonight. Wednesday’s crew assignments will be dedicated to single-outage customers and multiple damage locations that are anticipated as work on the system is completed
• PSEG Long Island has more than 1,000 tree and line restoration personnel deployed to address outages, including 550 additional personnel from PSE&G in New Jersey, National Grid, Con Edison, Central Hudson, Utica, Buffalo, and NYSEG who are assisting with restoration efforts.
• The storm brought down numerous large trees, branches and wires. Hardest hit areas are in the Towns of Islip, Huntington, Smithtown and Babylon.
• Crews have been working non-stop and will continue to work 16-hour shifts to assess damage and make repairs. Crews work to restore critical facilities and outages affecting the largest numbers of customers first.
• In the aftermath of the storm, PSEG Long Island crews surveyed and assessed the significant amount of fallen trees, branches, poles and wires and developed a priority work plan to address customer outages as safely and as quickly as possible. Changes that occur during this process can result in customers receiving multiple estimated restoration times.
• As we continue to assess the damage, estimated restoration times will continue to be refined. We realize this is frustrating and appreciate our customers’ understanding of the magnitude of the damage the storm created.
• PSEG Long Island temporary outreach centers in areas hardest hit by the storms will be open again today, offering information, ice, bottled water and snacks. The centers are open from 9 a.m. to 8 p.m.
• Brentwood: PSEG Long Island office – 1650 Islip Ave. (charging available)
• Greenlawn: PSEG Long Island office – 288 Pulaski Rd.
• Commack: Mayfair Shopping Center – 84 Jericho Turnpike in Commack. (charging available)
• PSEG Long Island is working hard to minimize the inconvenience to people without power. The company’s customer offices in the Brentwood, Riverhead, Hewlett and Melville offices will be open today from 9 a.m. to 8 p.m. for customers to use as a cooling center or to recharge their mobile devices with their own chargers.
• Storm liaisons have been deployed in the neighborhoods hardest hit by the storm to provide customers with information, water and snacks.
• Information about PSEG Long Island’s restoration process is available at https://www.psegliny.com/safetyandreliability/stormsafety/afterastorm
• Our goal, always, is to restore power safely and as quickly as possible. We know being without electricity for any length of time is a hardship and we thank our customers for their patience as we work through the damage and difficult conditions to restore power.
• To view photos of storm damage, visit https://flic.kr/s/aHsmEEvn6p

 

PSEG Long Island: Storm Update—July 2, 2019 11:30 a.m. ET

• PSEG Long Island is reporting 5,672 of its approximately 1.1 million customers across Long Island and the Rockaways are currently without power.
• As of 11:30 a.m. Tuesday, the utility has restored service to more than 90 percent of the customers affected by the storm.  We expect restoration efforts to continue to progress as follows:
• Majority of remaining customers by midnight tonight
• Wednesday’s crew assignments will be dedicated to single-outage customers and multiple damage locations that are anticipated as work on the system is completed
• PSEG Long Island has more than 1,000 tree and line restoration personnel deployed to address outages, including 550 additional personnel from PSE&G in New Jersey, National Grid, Con Edison, Central Hudson, Utica, Buffalo, and NYSEG who are assisting with restoration efforts.
• The storm brought down numerous large trees, branches and wires. Hardest hit areas are in the Towns of Islip, Huntington, Smithtown and Babylon.
• Crews have been working non-stop and will continue to work 16-hour shifts to assess damage and make repairs. Crews work to restore critical facilities and outages affecting the largest numbers of customers first.
• In the aftermath of the storm, PSEG Long Island crews surveyed and assessed the significant amount of fallen trees, branches, poles and wires and developed a priority work plan to address customer outages as safely and as quickly as possible. Changes that occur during this process can result in customers receiving multiple estimated restoration times.
• As we continue to assess the damage, estimated restoration times will continue to be refined. We realize this is frustrating and appreciate our customers’ understanding of the magnitude of the damage the storm created.
• PSEG Long Island temporary outreach centers in areas hardest hit by the storms will be open again today, offering information, ice, bottled water and snacks. The centers are open from 9 a.m. to 8 p.m.
• Brentwood: PSEG Long Island office – 1650 Islip Ave. (charging available)
• Greenlawn: PSEG Long Island office – 288 Pulaski Rd.
• Commack: Mayfair Shopping Center – 84 Jericho Turnpike in Commack. (charging available)
• PSEG Long Island is working hard to minimize the inconvenience to people without power. The company’s customer offices in Patchogue, Coram, Hicksville and Roslyn will be open today from 9 a.m. to 8 p.m. for customers to use as a cooling center or to recharge their mobile devices with their own chargers.
• Storm liaisons have been deployed in the neighborhoods hardest hit by the storm to provide customers with information, water and snacks.
• Information about PSEG Long Island’s restoration process is available at https://www.psegliny.com/safetyandreliability/stormsafety/afterastorm
  Our goal, always, is to restore power safely and as quickly as possible. We know being without electricity for any length of time is a hardship and we thank our customers for their patience as we work through the damage and difficult conditions to restore power.
• To view photos of storm damage, visit https://flic.kr/s/aHsmEEvn6p

PSEG Long Island: Storm Update—July 2, 2019 6:00 a.m. ET

• PSEG Long Island is reporting 6,189 of its approximately 1.1 million customers across Long Island and the Rockaways are currently without power.
• As of 5:30 a.m. Tuesday, the utility has restored service to approximately 90 percent of the customers affected by the storm.  We expect restoration efforts to continue to progress as follows:
• Majority of remaining customers by midnight today
• Wednesday dedicated to single outage customers and multiple damage locations that are anticipated as work on the system is completed
• PSEG Long Island now has more than 1,000 tree and line restoration personnel onsite to address outages.
• The storm brought down numerous large trees, branches and wires. Hardest hit areas are in the Towns of Islip, Huntington, Smithtown and Babylon.
• Crews have been working non-stop and will continue to work 16-hour shifts to assess damage and make repairs. Crews work to restore critical facilities and outages affecting the largest numbers of customers first.
• In the aftermath of the storm, PSEG Long Island crews have surveyed and assessed the significant amount of fallen trees, branches, poles and wires and developed a priority work plan to address customer outages as safely and as quickly as possible. Changes that occur during this process can result in customers receiving multiple estimated restoration times. We realize this is frustrating and appreciate your understanding of the magnitude of the damage the storm created.
• Approximately 550 additional personnel from PSE&G in New Jersey, National Grid, Con Edison, Central Hudson, Utica, Buffalo, and NYSEG are assisting with restoration efforts.
• PSEG Long Island is working hard to minimize the inconvenience to those without power. The company’s customer offices in Patchogue, Coram, Hicksville and Roslyn will be open today for customers to use as a cooling center or to recharge their mobile devices with their own chargers.
• Storm liaisons will be deployed again this morning to answer questions and bring water and snacks to customers in the hardest-hit areas.
• PSEG Long Island temporary outreach centers in areas hardest hit by the storms will be open again, today. These centers will offer information, ice, bottled water and snacks. The centers were open at 9 a.m. Locations include the PSEG Long Island offices in Brentwood – 1650 Islip Ave. and Greenlawn- 288 Pulaski Rd. Additionally, an outreach center will be set up in the Mayfair Shopping Center located at 84 Jericho Turnpike in Commack.
• As we continue to assess the damage, estimated restoration times will continue to be refined.
• Information about PSEG Long Island’s restoration process is available at https://www.psegliny.com/safetyandreliability/stormsafety/afterastorm
• Our goal, always, is to restore power safely and as quickly as possible. We know being without electricity for any length of time is a hardship and we thank our customers for their patience as we work through the damage and difficult conditions to restore power.
• To view photos of storm damage, visit https://flic.kr/s/aHsmEEvn6p

PSEG Long Island: Storm Update—July 1, 2019 9:00 p.m. ET

• PSEG Long Island is reporting 11,790 of its approximately 1.1 million customers across Long Island and the Rockaways are currently without power.
•  As of 9 p.m. Monday, the utility has restored service to approximately 80 percent of the customers affected by the storm.  We expect restoration efforts to progress as follows:
• 90 percent of customers restored by 8 a.m. Tuesday
• Majority of remaining customers by midnight Tuesday
• Wednesday dedicated to single outage customers and multiple damage locations that are anticipated as work on the system is completed
• PSEG Long Island now has more than 1,000 tree and line restoration personnel onsite to address outages.
• The storm brought down numerous large trees, branches and wires. Hardest hit areas are in the Towns of Islip, Huntington, Smithtown and Babylon.
• Crews have been working non-stop and will continue to work 16-hour shifts to assess damage and make repairs. Crews work to restore critical facilities and outages affecting the largest numbers of customers first.
• In the aftermath of the storm, PSEG Long Island crews have surveyed and assessed the significant amount of fallen trees, branches, poles and wires and developed a priority work plan to address customer outages as safely and as quickly as possible. Changes that occur during this process can result in customers receiving multiple estimated restoration times. We realize this is frustrating and appreciate your understanding of the magnitude of the damage the storm created.
• Approximately 550 additional personnel from PSE&G in New Jersey, National Grid, Con Edison, Central Hudson, Utica, Buffalo, and NYSEG are assisting with restoration efforts.
• PSEG Long Island is working hard to minimize the inconvenience to those without power. The company’s customer offices in Patchogue, Coram, Hicksville and Roslyn were open today and will be open again tomorrow for customers to use as a cooling center or to recharge their mobile devices with their own chargers.
• Storm liaisons were deployed and brought water and snacks to customers in the hardest-hit areas.
• PSEG Long Island opened temporary outreach centers in areas hardest hit by the storms. These centers offered information, ice, bottled water and snacks. The centers were open until 8 p.m. tonight and will reopen at 9 a.m. Tuesday morning. Locations include the PSEG Long Island offices in Brentwood – 1650 Islip Ave. and Greenlawn- 288 Pulaski Rd. Additionally, an outreach center will be set up in the Mayfair Shopping Center located at 84 Jericho Turnpike in Commack.
• As we continue to assess the damage, estimated restoration times will be refined.
• Information about PSEG Long Island’s restoration process is available at https://www.psegliny.com/safetyandreliability/stormsafety/afterastorm
• Our goal, always, is to restore power safely and as quickly as possible. We know being without electricity for any length of time is a hardship and we thank our customers for their patience as we work through the damage and difficult conditions to restore power.
• To view photos of storm damage, visit https://flic.kr/s/aHsmEEvn6p